Sign up and Get More Bones for your Buck
Loyalty(Rewards + Email)
• Get $10 off your next order of $25 or more, just for new member sign up
• Earn additional points on purchases for credit toward future visits
• Get free rewards, like dessert on your birthday
• Track your points to see how close you are to free food
• Receive emails about our latest offers, coupons, events and more
Our Smokey Bones email club sends you emails about our latest offers, coupons, events and more; but you cannot earn points and rewards. Join our Bones Club on your next visit to Smokey Bones to start earning points and rewards. The below FAQs relate to The Bones Club and not the Smokey Bones Email Club.
The Bones Club is Smokey Bones loyalty program that rewards our guests with points for their purchases. Members earn 1 point for every $1 spent on food and non-alcoholic beverage purchases, up to 6,000 points per event. When you reach 100 points, your points will be deducted, and a $10 reward will be provided to you. Basically, 10% in rewards back for eligible purchases. Members also receive special offers.
Simply pick up a membership card at any Smokey Bones location. Register your card online by inputting your name, email address, phone number, favorite location and date of birth (must be at least 18 years of age to enroll). Or, go cardless and sign up at your local Smokey Bones restaurant. The Smokey Bones Email Club can be joined online.
No. Membership is absolutely free. Plus, you will instantly receive a $10 off reward coupon emailed directly to you when you initially join the Smokey Bones Email Club or the Bones Club.
No problem. We are able to look up and credit your account using the phone number and name associated with the account. In order to redeem rewards, you must present your card.
No worries. Because we are able to credit your account using your phone number, the card isn’t necessary. Remember to keep your account information updated at smokeybones.com/bones-club/ If you had a card with rewards you will need a replacement card (Smokey Bones restaurant) and submit a merger request to Loyalty@smokeybones.com (include your Bones Club card number in the email).
You can redeem the reward as soon as you receive the email notifying you of the rewards.
Rewards can be used for any dine-in or to go purchase for food and non-alcoholic beverage purchases. Rewards cannot be used to purchase gift cards.
Your point balance is always printed at the bottom of your receipt after each purchase. You may check your point balance online at any time and/or present your card at any Smokey Bones restaurant and your server or host(ess) will give you a printout of your point balance. You can also log into your E-account at Smokeybones.com to keep track of your points.
You will earn rewards for qualifying purchases for the full amount after any reward coupons have been deducted from the check.
No. Points for that visit will not be awarded for the free items. However, you will earn points on any additional qualifying purchases made during that visit.
While you don’t get points for buying a gift card, you do get points when paying with a gift card.
We will send you promotions, and special opportunities to receive bonus points via e-mail. Your rewards will be emailed directly to your email address on file.
The Bones Club cards do not expire but will become inactive if not used once every 365 days, and the points and the rewards on the card will be forfeited
Yes, Bones Club accounts that have no restaurant purchases for 365 consecutive days are deemed inactive and will have all points forfeited.
Yes. All rewards will expire for any accounts that have no eligible restaurant purchases for 365 consecutive days.
All Bones Club memberships will become inactive if they haven’t been activated online within three months of being issued.