This Privacy Policy describes the policies of Smokey Bones, 1000 S Pine Island Rd #900, Florida 33324, United States of America (the), email: [email protected], phone: (305) 749-9302 on the collection, use and disclosure of your information that we collect when you use our website ( https://smokeybones.com/ ). (the “Site”). By accessing or using the Site, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Site.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Site. The revised Policy will be effective 180 days from when the revised Policy is posted on the Site and your continued access or use of the Site after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Subscribers can opt-in for SMS messages from Smokey Bones as a part of the loyalty registration process at https://smokeybones.myguestaccount.com/en-us/guest/enroll. By doing so, you agree to receive automated promotional and personalized marketing text messages from Smokey Bones to the mobile phone number you provided when signing up. Messages may pertain to promotional programs, new menu items, etc. Messages for this program will be sent from (786) 744-1293 and begin with Smokey Bones. Consent to receive automated marketing messages is not a condition of any purchase. Message frequency varies. Message and Data rates may apply.

To opt-out of the text messaging program, text the keyword STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to our (786) 744-1293 to cancel. After texting STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to our (786) 744-1293 you will receive one additional message confirming that your request has been processed. For more information, text the keyword HELP to our (786) 744-1293 for customer care information. You can also contact us at [email protected], (305) 749-9302 or https://smokeybones.com/contact-us/ for additional assistance.

Information We Collect

We will collect and process the following personal information about you:

• Name
• Email
• Mobile
• Date of Birth
• Address
• Payment Info

How We Collect Your Information

We collect/receive information about you in the following manner:

• When a user fills up the registration form or otherwise submits personal information
• Interacts with the website
• From public sources

How We Use Your Information

We will use the information that we collect about you for the following purposes:

• Marketing/ Promotional
• Creating user account
• Processing payment
• Targeted advertising
• Manage customer order
• Manage user account

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

How We Share Your Information

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

• Ad service
• Marketing agencies
• Legal entities
• Analytics
• Data collection & process

We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Site violates any third-party rights. If the Site or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

Retention Of Your Information

We will retain your personal information with us for 30 days after users terminate their account or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at [email protected]. We will respond to your request in accordance with applicable law. You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at [email protected]. Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Security

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Third Party Links & Use Of Your Information

Our Site may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Grievance / Data Protection Officer

If you have any queries or concerns about the processing of your information that is available with us, you may contact us at Smokey Bones, 1000 S Pine Island Rd #900 or email: [email protected]. We will address your concerns in accordance with applicable law.